How to use the Dealer card gap adjustment feature – on the Select and the Premium dealer (Classic dealer can be upgraded)

Needed when:

For example when the dealer has two cards caught in the gap at the same time (due to too wide (large) a gap) or when one card is stopped (due to too narrow a gap). Notice if the cards are damaged – for example, bend corners – the dealer will stop the forward movement of the card automatically.

If the gap is too big you will see an Error type 95 or Error 96.  Error type 95 or Error 96 can in most cases be fixed with an adjustment as shown below.


Advanced – Requires some technical understanding

What you need:

  • Hex key 1,3 mm (Also call an Unbrako key. In NZ it is called an Allen key)
  • (Included with the dealer – in a small plastic bag)
  • Two Bridge+More playing cards

Step one:

The first check – does your dealer have the gap adjustment option? – If not contact us by email

If a little socket screw can be seen in the core as shown in the left picture, the dealer has the gap adjustment option.

The illustration shows a counter-clockwise turn

Step two:

First, make sure the dealer is turned off.

After the shutdown sequence is complete, open the lid.

Make sure the pins marked in the picture are retracted all the way back – else push them carefully backwards until they are positioned as shown with the green circle.

Gap too small

The gap is too small when one card can only move through the gap when extra force is used, or not at all.

Gap perfect size

The perfect gap size is obtained, when a single card can freely move through the gap with close to no resistance.

Gap too big

The gap is too big when 2 cards can pass through at the same time.

Example of adjusting the card gap

In this example, we start with a dealer that has a gap which is too big.

  • We start off by feeling no resistance when pushing the card through the gap.
  • When we feel no resistance, we insert the hex key and turn half of a full rotation clockwise.
  • We proceed until resistance is felt when pushing the card through the gap.
  • When the resistance is there, we slowly move backwards by inserting the hex key and turning a quarter of a rotation anti clockwise
  • We continue to do this in appropriate steps until the resistance is barely there or gone.

In the end, we have the perfect gap size.

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