Avoid card handling issues by inserting the cards correctly into the dealer

How to avoid card dealing errors:

The number of card dealing errors is related to either:

  • How the cards are inserted
  • The overall quality of the cards and the readability of the hidden codes
    • Severe dirt on the cards
    • The cards are “sticking” together
    • Cards can easily be cleaned with a damp cloth.
  • If the cards have bends or cracks.

How to insert the cards correctly

Please always remember to insert the cards with the narrow (short) end first

How NOT to insert the cards 

Please always remember NOT insert the cards with the side (long end) first

Please notice that in almost every error situation it is very easy to handle the error

  • Take all 52 the cards into your hands – from the core and from the eject ports
  • Close the lid (you might have to insert / remove the lid twice to get all cards out)
  • Wait for Info 99
  • Then insert the cards again (See more here)

If the cards have bends or cracks

  • Change the card / cards.

If the cards have bends or cracks the dealer will try to read by stop and report 96 (if first card) or 95 (later card)

Please change the cards / card