How to use the Dealer card gap adjustment feature – on the Select and the Premium dealer (Classic dealer can be upgraded)
For example when the dealer has two cards caught in the gap at the same time (due to too wide (large) a gap) or when one card is stopped (due to too narrow a gap). Notice if the cards are damaged – for example, bend corners – the dealer will stop the forward movement of the card automatically.
If the gap is too big you will see an Error type 95 or Error 96. Error type 95 or Error 96 can in most cases be fixed with an adjustment as shown below.
Advanced – Requires some technical understanding
The first check – does your dealer have the gap adjustment option? – If not contact us by email
If a little socket screw can be seen in the core as shown in the left picture, the dealer has the gap adjustment option.
The illustration shows a counter-clockwise turn
What you need:
- Hex key (Unbrako 1,3 mm) (Included with the dealer)
- Two Bridge+More playing cards
First, make sure the dealer is turned off.
After the shutdown sequence is complete, open the lid.
Make sure the pins marked in the picture are retracted all the way back – else push them carefully backwards until they are positioned as shown with the green circle.
As next step please insert a single card into the core as shown above
Now move the card back and forth as shown – into and out of the gap
Notice the resistance in the card gap when moving the card forward.
You will normally fell a resistance the first centimetre (if you look a the cards 1 centimetre is the white and the red or blue frame) like there is a resistance point to pass before you feel the card roll forward – you can actually fell it roll it backwards and forwards. You can hear a quiet sound when you change moving from backwards to forwards.
If the card could not move freely back and forth, please go to step five.
If the card could move freely back and forth with little to no resistance, a tightening of the might be required.
To test if the gap is to wide – take two cards and place one card top of another card (flat) – it should not be possible to move the second card into the gap. Please see this video on how to test with two cards incorrectly – not placed flat on top of the first card (as shown in the start of the video) – and correct – placed flat on top of the first card (as shown at the end of the video).
If you can insert two cards the gap is too wide – you reduce the gap size as follows:
First, insert the Hex (Unbraco) key into the socket screw in the core as illustrated above.
When inserted turn the Hex key, in very small steps of 5 degrees of a circle in the clockwise direction.
Then test the resistance of the card gap with the single card again as shown in the previous illustration.
We start by tightening the gap too much and then loosen the gap again – first tighten until a single card can no longer pass through the gap.
When achieved – meaning one card cannot be moved into the gap – loosen the socket screw just a minimal turn in the counter-clockwise direction until a card once again can pass through the gap with the resistance as described above in step three.
If the card could not move freely back and forth, expanding the gap – loosening the screw by turning counter-clockwise – is required.
This is done by inserting the Hex (Unbraco) key into the socket screw in the core as illustrated above.
When inserted turn the Hex key, in very small steps of 5 degrees of a circle in the counter-clockwise direction.
Afterwards, test the resistance of the card gap with two cards as shown in step three above.
Loosening needs to be done until a single card can pass through without resistance but not loosen to much as two cards can pass.
Eject, Eject cards, Manual eject